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        <h2 style="padding-top:20px">How it Works</h2>
        <p>Our CFF system is designed to be easy and intuitive for the user. It is based on 4 main operations:</p>
        <h4 class="blue p-tit">Step 1: Create New Product</h4>
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		<ul>
			<li>Every product (or SKU) needs to be defined in our system database.</li>
			<li>You need to provide product information for each of them. For example, name, id, dimension, weight, image etc.</li>
			<li>If you are selling a fixed number of product(s), then you probably have to do this once only or just a few times.</li>
			<li>If your catalog of products is always expanding, then you must do this whenever you have a new product.</li><br/>
		</ul>
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		<h4 class="blue p-tit">Step 2: Send to Warehouse</h4>
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		<ul>
			<li>You need to create an ASN (Advanced Shipping Notice) to notify us of your incoming stock.</li>
			<li>Always create an ASN prior to sending anything to us.</li>
			<li>Label your products and boxes.</li>
			<li>Send them to our warehouse.</li>
			<li>Alternatively, we can send a domestic carrier to collect the inventory from your manufacturer. We will bill you the actual cost.</li>
			<li>We store your products and update the inventory.</li>
			<li>You may check the stock status anytime.</li>
		</ul>
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        <h4 class="blue p-tit">Step 3: Deposit Fund</h4>
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		<ul>
			<li>We use a prepay system. You deposit fund into your CFF prepaid account via PayPal. This is commonly known as top-up.</li>
			<li>We debit the monthly fee (for your Plan) and the shipping fees from the prepaid account.</li>
			<li>Be sure to regularly check your account balance. To help you keep your balance up-to-date, we will email you when your fund runs low.</li>
			<li>If there is insufficient fund and we fail to debit monthly fee (for your Plan) for 3 consecutive months, then we cannot afford to store your products anymore and have to dispose them immediately. And we are not liable for your losses as a result of this disposal.</li>
			<li>If there is insufficient fund and we fail to debit shipping fee for your customer's order, then that order shall be put on hold till you top-up.</li>
			<li>Therefore, always maintain a healthy balance in the prepaid account to avoid losing your products or delaying your orders.</li>
		</ul>
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        <h4 class="blue p-tit">Step 4: Ship Order</h4>
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		<ul>
			<li>You submit order to us whenever you close a sale. You may bulk upload orders too.</li>
			<li>We pick the products according to each order.</li>
			<li>We pack them professionally.</li>
			<li>We ship directly to your customers using major international carriers at discounted corporate rates.</li>
			<li>You and your customers may track the shipment online.</li><br/><br/><br/>
		</ul>
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            	<h2 style="margin-right:auto">How it Works: Fulfillment Free Trial</h2>
                <p>The first month fulfillment free trial refers to the first month after we receive your inventory.</p>
                <ul>
                <li>Sign-up for a free account.</li>
                <li>Select a Plan. You are not expected to select a perfect Plan initially because you can make adjustments during the free trial. Just select the closest match to your needs.</li>
				<li>Follow the procedure to send your products to our warehouse.</li>
				<li>You may send us any number of SKU and any quantity of each SKU. But note that they all have to fit into a certain Plan by the second month. For example, if you send 100 widgets, then you get to enjoy free storage for the first month but you must be prepared to pay for the storage of these widgets from the second month onwards.</li>
				<li>TIP: If you are just testing our fulfillment service, then we suggest that you send us a small quantity first. This will avoid the hassle and cost of returning large quantity to yourself if you are unsatisfied with our service during the trial.</li>
				<li>The day we receive your inventory shall be the official start of your billing cycle but you will not be charged.</li>
				<li>Fulfillment free trial will only be applied to storage and pick-and-pack (handling) costs and not inbound shipping, customs, duties or taxes, deposits, shipping charges. If you have any orders to be shipped to your customers or yourself, then you pay those shipping fees only.</li>
				<li>You may test by sending the inventory back to yourself or to any address of your choice.</li>
				<li>During this period, you will have a better idea whether your plan is too small or too big and you can upgrade or downgrade it for the next cycle when the actual billing begins.</li>
				<li>If you are unsatisfied with our service, simply click the Cancel Account link inside your account. We will cover all fees up to the first month, including receiving, storage and handling. You just need to pay to ship the remaining inventory back to your manufacturer or yourself.</li>
                </ul>
				<p>CFF may terminate or modify the terms of the free trial at any time, at its sole discretion. To use our service you will need to accept our Terms of Service.</p>
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            	<h2 style="margin-right:auto">How it Works: Billing and Payments</h2>
                <p>General</p>
				<ul>
				<li>No sign-up fee (waived during promotion).</li>
				<li>Pay a simple monthly fee (for your Plan) plus shipping fee for any order.</li>
				<li>If you work within your Plan, then you are within your budget.</li>
				<li>No monthly minimum means that you have no minimum inventory or order requirements. If there is no activity, then you just pay the monthly fee (for your Plan).</li>
				<li>However, we reserve the right to apply long term storage fees or require slow moving inventory be disposed of or shipped at your cost. This is to discourage some users from abusing our warehouse facilities as a cheap dumping ground or storage option. We will review accounts that have been inactive for 6 consecutive months.</li>
				<li>We use a prepay system. You deposit fund into your CFF prepaid account via PayPal. This is commonly known as top-up.</li>
				<li>We debit the monthly fee (for your Plan) and the shipping fees from the prepaid account.</li>
				<li>Be sure to regularly check your account balance. To help you keep your balance up-to-date, we will email you when your fund runs low.</li>
				</ul>
				<p>Monthly Fee (for your Plan)</p>
				<ul>
				<li>Receiving, storage, handling and basic packaging fees are already included in your Plan.</li>
				<li>The day we receive your inventory shall be the official start of your billing cycle but you will not be charged because the first month is a free trial.</li>
				<li>On the next monthly anniversary, we will start charging the monthly fee (for your Plan).</li>
				<li>If there is insufficient fund and we fail to debit monthly fee (for your Plan) for 3 consecutive months, then we cannot afford to store your products anymore and have to dispose them immediately. And we are not liable for your losses as a result of this disposal.</li>
				<li>Therefore, always maintain a healthy balance in the prepaid account to avoid losing your products.</li>
				<li>Plan can be customized to meet your needs.</li>
				<li>No pro-rating or partial months.</li>
				<li>UPGRADE PLAN: If you outgrow your current Plan in the middle of a billing cycle and you choose to upgrade, then we re-bill you for the current cycle, as though you had the higher Plan. We simply bill you the difference between the Plan you already paid for and the Plan you really need. And we collect that from the prepaid account, of course.</li>
				<li>DOWNGRADE PLAN: You can downgrade anytime but this will not affect your current billing cycle. On the next monthly anniversary, you will be billed the lower Plan price. Note that you must have sufficiently low inventory storage and SKUs for the lower Plan to apply.</li>
				<li>EXCEED PLAN: When you approach the peak of your Plan, we suggest that you upgrade to a higher Plan. Upgrading is instant and is effective immediately. If you exceed your Plan's allowance (usually because you ship more pieces than allowed), then a pick-and-pack (handling) fee will apply for each exceeded piece and it will not be refunded even if you subsequently decide to upgrade your Plan.</li>
				<li>TEMPORARILY STOP PLAN: You cannot temporarily stop your Plan when you still have inventory in our warehouse. You should ship out the remaining inventory first (either to yourself or to any address of your choice) and you will not be billed in the next cycle. And you can "re-activate" your account anytime by sending products to our warehouse again.</li>
				</ul>
				<p>Shipping Fee</p>
				<ul>
				<li>This is what we collect from you, on behalf of the international carrier, to deliver the fulfilled order to your customer. It depends on weight, dimension, destination and carrier. We will bill you according to our discounted corporate rates.</li>
				<li>Shipping fees are paid as they occur. They are debited from the prepaid account.</li>
				<li>If there is insufficient fund and we fail to debit shipping fee for your customer's order, then that order shall be put on hold till you top-up.</li>
				<li>Therefore, always maintain a healthy balance in the prepaid account to avoid delaying your orders.</li>
				</ul>
				
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				<label><span>Email:</span>
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